The Role of Empathy in Burnout, Compassion Satisfaction, and Secondary Traumatic Stress among Social Workers. | Semantic Scholar (2024)

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@article{Wagaman2015TheRO, title={The Role of Empathy in Burnout, Compassion Satisfaction, and Secondary Traumatic Stress among Social Workers.}, author={M. Alex Wagaman and Jennifer M.Ve Geiger and Clara Shockley and Elizabeth A. Segal}, journal={Social work}, year={2015}, volume={60 3}, pages={ 201-9 }, url={https://api.semanticscholar.org/CorpusID:31817015}}
  • M. A. Wagaman, J. M. Geiger, E. Segal
  • Published in Social work 1 July 2015
  • Psychology

Findings suggest that components of empathy may prevent or reduce burnout and STS while increasing compassion satisfaction, and that empathy should be incorporated into training and education throughout the course of a social worker's career.

277 Citations

Highly Influential Citations

18

Background Citations

104

Methods Citations

4

Results Citations

9

277 Citations

Compassion satisfaction and compassion fatigue among medical social workers in Korea: the role of empathy
    Jaehee YiM. KimKwonho ChoiBrian A. DroubaySoohyun Kim

    Medicine, Psychology

    Social work in health care

  • 2019

It was found that empathic concern and personal distress were significant components of empathy and were correlated with professional quality of life, and medical social workers should be educated on and trained in how empathy can help them address compassion fatigue and promote compassion satisfaction.

Empathy and Burnout in Helping Professionals
    T. KaryaginaS.Y. Roshchina

    Psychology

    Современная зарубежная психология

  • 2023

The present study is aimed at reviewing current researches on the relationship between empathy and burnout in helping professions. Traditionally, empathy is recognized as a core competence in this

  • PDF
Compassion Satisfaction to Combat Work-Related Burnout, Vicarious Trauma, and Secondary Traumatic Stress
    Caroline CummingsJonathan SingerRyan HisakaL. Benuto

    Psychology

    Journal of interpersonal violence

  • 2018

The concurrent validity between the STS subscale on the Professional Quality of Life (ProQoL) scale and the Secondary Traumatic Stress Scale (STSS) and the relationships between compassion satisfaction (CS) and burnout were investigated.

  • 48
Associations Among Attachment Style, Burnout, and Compassion Fatigue in Health and Human Service Workers: A Systematic Review
    Allison L. West

    Psychology

  • 2015

Health and human service workers are at risk for developing burnout or compassion fatigue due to the demanding nature of their work. Attachment theory makes specific predictions that may help explain

  • 41
Compassion Satisfaction Among Social Work Practitioners: The Role of Work–Life Balance
    J. BaeP. Jennings Sherinah K Saasa

    Psychology, Sociology

    Journal of Social Service Research

  • 2019

Abstract Previous research has established that social work practitioners are especially vulnerable to work-related psychological distress and burnout due to the high-stress nature of the profession,

  • 18
  • PDF
Compassion Fatigue: A Study of Empathy, Burnout, and Religiosity in Undergraduate Student Populations
    D. R. Harris

    Psychology

  • 2016

Burnout is a significant challenge faced by students, and may have implications for the professional lives of those students following graduation. In an effort to identify factors that enhance

The role of empathy between peers in upper secondary students’ study engagement and burnout
    L. TikkanenH. AnttilaK. PyhältöT. SoiniJ. Pietarinen

    Education, Psychology

    Frontiers in Psychology

  • 2022

Having the ability to understand emotionally how other people feel and see things is an essential fabric for building and sustaining functional interpersonal relationships. Without such an ability,

  • 3
  • PDF
The Relationship Between Present-Centered Awareness and Attention, Burnout, and Compassion Fatigue in Oncology Health Professionals
    Jamie HegelG. Halkett Lauren J. Breen

    Psychology, Medicine

    Mindfulness

  • 2021

Promoting present-centered awareness may be a mechanism that contributes to less burnout in oncology professionals, and is associated with lower disengagement, lower emotional exhaustion, higher compassion satisfaction, lower secondary traumatic stress, and lower compassion burnout.

The Mediating Role of Cognitive Trauma Processing in the Relationship Between Empathy and Secondary Traumatic Stress Symptoms Among Female Professionals Working With Victims of Violence
    N. Ogińska-BulikZ. JuczyńskiPaulina Michalska

    Psychology

    Journal of interpersonal violence

  • 2022

One of the negative consequences of indirect trauma exposure is secondary traumatic stress (STS). Professionals helping victims of violence may be at the risk of STS symptoms development. Both

  • 9
The joint effect of attachment orientations and empathy on compassion fatigue and compassion satisfaction among oncologists.
    Noam Moyal MelumadG. GoldzweigTom Albo HershkovitzM. Braun

    Medicine, Psychology

  • 2023

OBJECTIVECompassion fatigue, which consists of burnout and secondary traumatic stress, and compassion satisfaction are conceptualized as the negative and positive emotional reactions of working in

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39 References

Exploring Individual and Organizational Factors Contributing to Compassion Satisfaction, Secondary Traumatic Stress, and Burnout in Domestic Violence Service Providers
    Shanti J. KulkarniH. BellJennifer L. HartmanRobert L. Herman-Smith

    Sociology, Psychology

    Journal of the Society for Social Work and…

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Research on workplace wellness often neglects the role of organizational factors in preventing negative effects and promoting positive outcomes for service providers. Using a person–environment fit

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Social work, stress and burnout: A review
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    Sociology, Psychology

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Stress and burnout for health care professionals have received increasing attention in the literature. Significant administrative, societal and political changes have impacted on the role of workers

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Professional burnout, vicarious trauma, secondary traumatic stress, and compassion fatigue: A review of theoretical terms, risk factors, and preventive methods for clinicians and researchers.
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    Psychology

  • 2010

The emotional and psychological risks associated with providing direct social work services to vulnerable populations have been largely overlooked in social work educational curriculum and agency

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Secondary traumatic stress and burnout in child welfare workers: a comparative analysis of occupational distress across professional groups.
    G. SprangC. CraigJames J. Clark

    Psychology, Sociology

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Being male, young, Hispanic, holding rural residence, and endorsing a lack of religious participation were significant predictors of secondary traumatic stress, and being male and young predicted high burnout rates, while actively participating in religious services predicted lower burnout.

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Risk for Burnout and Compassion Fatigue and Potential for Compassion Satisfaction Among Clergy: Implications for Social Work and Religious Organizations
    Jodi M. JacobsonAnna RothschildFatima Y. MirzaM. Shapiro

    Psychology, Sociology

  • 2013

ABSTRACT This study explores the relationship of personal and organizational characteristics, along with symptoms of depression, and clergy compassion fatigue, burnout, and potential for compassion

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Negative Aspects of Therapy: Client Perceptions of Therapists' Social Influence, Burnout, and Quality of Care
    W. McCarthyI. Frieze

    Psychology

  • 1999

This study investigated the relationships between client perceptions of therapist use of social influence strategies, therapist burnout, and clients' perceptions of the quality of their therapy.

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Measuring Empathy in the 21st Century: Development of an Empathy Index Rooted in Social Cognitive Neuroscience and Social Justice.
    K. GerdesCynthia A. LietzE. Segal

    Psychology

  • 2011

Instruments currently being used to measure empathy do not reflect the recent neuroscientific scholarship on mirror neurons and the importance of self-awareness and emotion regulation in experiencing

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Understanding Empathy as a Complex Construct: A Review of the Literature
    S. Gibbons

    Psychology

  • 2011

The purpose of this article is to describe empathy as a complex construct, and its implications for practice. A review of current literature affirms the central role of empathy in psychotherapy, and

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The Empathy Assessment Index (EAI): A Confirmatory Factor Analysis of a Multidimensional Model of Empathy
    Cynthia A. LietzK. GerdesF. SunJ. GeigerM. A. WagamanE. Segal

    Psychology

    Journal of the Society for Social Work and…

  • 2011

Both historically and currently, social work and related fields have expressed considerable interest in the construct of empathy. However, the ability to define and ultimately measure empathy is

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Compassion fatigue: psychotherapists' chronic lack of self care.
    Charles R. Figley

    Psychology

    Journal of clinical psychology

  • 2002

A multi-factor model of compassion fatigue is proposed that emphasizes the costs of caring, empathy, and emotional investment in helping the suffering and suggests that psychotherapists with chronic illness need to develop methods for both enhancing satisfaction and learning to separate from the work emotionally and physically in order to feel renewed.

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